I would be very happy to hear from you with any questions regarding my work or delivery. Each sculpture is made by me and I will take the utmost care with each order I receive.
Once payment has been received work will then start on your sculpture.
Once ready the sculptures are packed extremely well and couriered to the customer. For the UK this is a a standard courier delivery which normally arrives between 9am and 6pm on the agreed delivery day. You will be contacted to arrange the preferred day but there is no specific time.
If you would like a timed or special delivery such as next day either AM or PM then please select this delivery option. Message me your delivery preference. I will require a contact number so that arrangements for delivery can be made.
For deliveries outside the UK feel free to contact me before placing an order and I can give you a delivery cost depending on your preferences. We may be able to get a much lower rate. I will need a contact number to pass onto the courier.
Your sculptures will be packaged with care to ensure your piece arrives in perfect condition.
If in the unusual event your item arrives damaged please contact me as soon as you receive your sculpture and send me a picture of the damaged item. I will replace the sculpture and refund you the delivery cost.
If for other reasons you would like to return the sculpture, please do so within 7 days and i will be happy to give a full refund. Unfortunately I will not be able to refund you the delivery cost.
If you would like further postage information and costs please send me a message and I will get back to you.